We Read Every Message

Let's Talk.

Questions, feedback, or support — our team responds within one business day.

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General Support

Questions about the platform, your account, or how to interpret your audit results.

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Agency & Enterprise

Looking for white-label reports, team seats, or a dedicated account manager?

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Press & Partnerships

Media inquiries, co-marketing opportunities, and integration partner requests.

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Direct Contact

Send Us a Message

Use the form to reach us about anything — we read every message and route it to the right person on the team.

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Email

support@adwastefix.com

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Response Time

Within 1 business day

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Enterprise Support

Dedicated for Agency plan

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Self-Service

Find Answers Fast

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Documentation

Platform guides, audit methodology, and API reference.

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Video Tutorials

Step-by-step walkthroughs for every core feature.

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Community

Ask questions and share insights with 1,200+ performance teams.

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Status Page

Live platform uptime and incident history.

Common Questions

Support FAQ

How quickly do you respond?

Within one business day for all plans. Agency plan customers get a dedicated Slack channel with same-day response.

Do you offer phone support?

Phone support is available for Agency plan customers. All other plans are served via email and async video.

Can I request a feature?

Yes — use the contact form and select 'Feature Request' in your subject. We review every submission in our product sync.

What if I find a security issue?

Email security@adwastefix.com directly. We follow responsible disclosure and will respond within 24 hours.

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